Intuit

As a content designer for Intuit, I owned the content design and copy for TurboTax Mobile. I partnered with product, design, and legal teams to simplify complex flows to walk users through filing with confidence and prioritize compliance. This included the user’s personal documents and account, cryptocurrency ventures, and the 7216 form.

Deliverables

MyDocs

My Role

★ UX content strategy & copywriting
★ Cross-functional collaboration (Legal, Product, Engineering, Design)
★ User flow simplification + transparency
★ Digital tax accessibility

Creative Objectives

★ Make each owned process accessible throughout for tax documentation and filing
★ Ensure all content and copy met legal, IRS, and accessibility standards while prioritizing user trust
★ Drive conversion through empathy — reduce any drop-off by creating a conversational and helpful flow

7216 Form

Miscellaneous Income: Cryptocurrency